RoboMaster Organizing Committee Official Contact Details and FAQ Rules

2019-10-23

RoboMaster Organizing Committee Official Contact Details and FAQ Rules

The RoboMaster Organizing Committee official contact details and FAQ rules have been unveiled as below.

Division

Channel

Contact

Remarks

*

Tel

0755-36383255

General issues

Email

robomaster@dji.com

Forum

https://bbs.robomaster.com

General issues

Aftersales

Email

robomaster.support@dji.com

Materials aftersales

Event Staff

QQ

2355418059

General issues

WeChat

rmsaiwu

General issues

Business

WeChat

RoboMasterBD

business affairs

Promotion

WeChat

youcheheo

Promotional issues

Ecology

QQ

2880330579

Camps, marketing, educational projects

WeChat

RM15012826035

 

【Note】

1. All channels shall be available at 10:30-12:30; 14:00-19:30 (GMT+8) during workdays; questions on WeChat and QQ shall be answered at 14:00 (GMT+8) and 17:00 (GMT+8) every day.

2. When you send a friend request to the QQ or WeChat account, please add a remark [competition type+school+occupation+name]

3. Please contact corresponding channel for your questions according to the remarks in the form above; if you are not sure which channel to consult, please contact corresponding channels for general issues to figure it out.

4. If you want to join an Official RoboMaster QQ Group, you can search the group account and send your application with a remark [school+occupation+name]; if you want to join the official Official RoboMaster WeChat Group, you can send a friend request to the Event staff’s WeChat account (rmsaiwu) with a remark [competition type+school+occupation+name], then send corresponding group name to this account. After that, you will be invited to the group.

5. The organizing committee will publish all important announcements in the Official Website and WeChat group. The QQ group is only for communications of different teams.

 

【FAQ Rules】

1. Fill out the form below, and send it by email to robomaster@dji.com, name it as [RM2020 Regulations FAQ + Question Description], and specify your questions in the email.

2. The organizing committee will collect eligible questions email during the last week on every Monday and submit the FAQ workflow. On every Friday, the organizing committee will update all questions and answers by email.

Content

Please fill in

School

Full name of School

Inquirer

Name

Contact information

Phone number/WeChat account

Question Type

*please choose by marking in red and bold

Rules

Referee System

Technical Specification

Battlefield Component

Violations and Penalties

Technology Questions

Miscellaneous

Technology

Machinery

Embedded Software

Hardware

Vision Algorithm

Official Materials

Miscellaneous

Specific Chapter

*if the Question Type is Rules, please specify the source location

*please choose by marking in red and bold

Competition

Robotics Competition

Technical Challenge

AI Challenge

Document

Rules Manual

Participant Manual

Robot Building Specification Manual

Page

Description

Please describe the question in detail



 

Some of the Official RoboMaster WeChat Groups have been listed as below. If you want to join any group, please send a friend request to Event staff’s WeChat account (rmsaiwu) first, and send corresponding group name to this account to be invited to the group. Some functional groups are not available for application at the moment.

Official RoboMaster WeChat Groups

Year

Type

Group Name

2020

For general competition issues

RM2020 Registration Issues

Staff

RoboMaster Supervisors

RM2020 PR Managers

RM2020 Business Managers

2019

RoboMaster Robotics Competitions

RM2019 Registration Issues

RM2019 Robotics Competitions

RM2019 International Teams

RM2019 Final Tournament

RM2019 Wild Card Competition

RM2019 International Finalists

RM2019 North China Regional Competition

RM2019 Central China Regional Competition

RM2019 South China Regional Competition

RM2019 Warm-up Competition

RoboMaster Technical Challenge

RM2019 Technical Challenge Final Tournament

RM2019 Technical Challenge South China Regional Competition

RM2019 Technical Challenge Central China Regional Competition

RM2019 Technical Challenge North China Regional Competition

RoboMaster AI Challenge

ICRA2019 RMAIC Finalist

ICRA2019 RM Captain

RM2019 AI Challenge Registration Issues

RoboMaster Intramural Challenges

RM2019 Intramural Challenges

Staff

RoboMaster Supervisors

RM2019 Captains & OPMs

RM2019 PR Managers

RM2019 Business Managers

Others

Speed Monitor Module Firmware Beta Test

Microwave Radar Beta Test

RM 9-axis Server Beta Test

Simulator Beta Test

 

Some of the Official RoboMaster QQ Groups have been listed as below. If you want to join an Official RoboMaster QQ Group, you can search the group account and send your application with a remark [school+occupation+name]

Official RoboMaster QQ Groups

Type

Name

Account

RoboMaster Robotics Competitions

RoboMaster 2020 Robotics Competition

712675781

RoboMaster 2019 Robotics Competition

791094259

RoboMaster 2018 Robotics Competition

392531162

Staff

RM2019 PR Managers

862105338

RM2018 PR Managers

581582120

RM2018 Captains

620584684